1. Use of Service
You agree to use the platform lawfully, responsibly, and only for its intended purpose—learning and purchasing floristry course content. You must not interfere with the service, attempt unauthorized access, or use automated means to scrape, copy, or reverse engineer content.
- Respect all applicable laws, including consumer, data protection, and intellectual property regulations.
- Do not upload or submit malicious code, spam, or content that infringes rights of others.
- Do not bypass technical measures that protect our content or prevent misuse.
2. Accounts
Keep your credentials confidential. You are responsible for all activity that occurs under your account and for maintaining accurate information. If you suspect unauthorized use, notify us promptly.
You may not share accounts, resell access, or provide your login to third parties. We may suspend access to protect users and the platform.
3. Course Access & Licensing
Course materials are licensed, not sold, to you for personal, non-transferable use. You may view and interact with content within the platform and through any features we provide (e.g., progress tracking, quizzes, downloads where explicitly allowed).
- You may not reproduce, distribute, publish, publicly perform, or create derivative works from course materials without permission.
- Where downloads are offered, they are for personal reference only and remain subject to these Terms.
- We may modify delivery methods or features without reducing the essential value of purchased access.
4. Payments
Payments are processed by secure third parties. Prices may change with notice, but changes will not affect already-paid purchases unless required by law (e.g., tax adjustments).
You authorize us and our payment processors to charge the payment method you provide for your purchases, including applicable taxes and fees. Keep your billing information up to date to avoid interruptions.
5. Refunds
Refunds are available within 14 days if consumption thresholds are not exceeded. If you have substantially consumed a course (for example, completed a significant portion of lessons), we may deny a refund to prevent abuse, as permitted by applicable law.
Initiating chargebacks without first contacting support may lead to account restrictions. Legitimate disputes will be handled fairly.
6. Acceptable Use
You must not use the service to harass others, distribute unlawful content, attempt to exploit vulnerabilities, or circumvent access controls. We may remove content, restrict features, or terminate accounts for violations.
- No impersonation, fraud, or deceptive practices.
- No uploading content that is hateful, threatening, or violates privacy or rights.
- No attempts to probe, scan, or test the vulnerability of our systems without authorization.
7. User Content & Submissions
If you submit feedback, reviews, or other materials, you grant us a non-exclusive, worldwide, royalty-free license to use such submissions for operating and improving the service. We may moderate or remove submissions that violate these Terms.
8. Disclaimers
Courses are provided for educational purposes and “as-is”. We do not guarantee outcomes, certifications, business success, or that content is error-free. Where mandatory legal warranties apply, they remain unaffected.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the service.
In jurisdictions that allow liability caps, our total liability for claims relating to your purchase is limited to the amount paid for the relevant course within a reasonable period preceding the claim.
10. Termination
We may suspend or terminate access if you breach these Terms, create risk for other users, or misuse the platform. You may stop using the service at any time. Certain provisions (e.g., licensing restrictions, disclaimers) survive termination.
11. Changes
We may update these Terms. When we do, we will revise the effective date on this page (where displayed) or provide reasonable notice. Continued use of the service after changes become effective implies acceptance.
12. Contact
Questions about these Terms: contact support by phone at +1 (415) 983-2716.